Eduardo Estella, Brasil, December 2016
Our trip went very well. We enjoyed all the activities and places we visited.
Arrival at Lisbon
Great reception by Ana. She drove us to the hotel and explained a lot of things on the way, was helpful and friendly.
Hotel Principe Lisboa (firs stat)
Nice clean practical hotel. The check in was fast and simple and they were very friendly. Good breakfast with great service.
Our stay in Lisbon was great, we went to Belem on the first day, walked around the place, visited the tower of Belem, and then went to have some Pasteis de Belem in a nearby spot.
ON the second day we went to the Oceanarium and then did the Guided Tour
Guided Tour. Elsa was wonderful, she walked us around the old part of Lisbon and explained to us a lot of interesting things about the city and its history. Very friendly and good with the kids and very knowledgeable.
The renting process went ok, unfortunately they asked for my passport which I did not have with me at the time so I had to go back to the hotel to get it. Besides that they were very good. I asked for a different car due to the size and they accommodated my request. The car was good and gave us no problems
Tip to Evora.
We loved our experience at the tile factory, the team thee were very friendly and explain everything clearly. The highlight for the kids was being able to paint a tile.
Arrabida is a beautiful place and we loved the views and site.
We got to Evora a bit late and Sofia´s son was already waiting for us at the hotel. We walked fro there to her place and had a wonderful evening.
Pestana Convento dos Loios
Wonderful Hotel. The experience of staying in a place like that is amazing. The staff was extremely friendly and helpful and the room was clean and nice. And the location is amazing.
Herdade do Esporao
The visit to the winery was also very interesting. The people there are well prepared and do a great job during the tour of the facility. Great explanations and nice tasting experience.
Trip to Covilhã.
The trip from Evora to Covilhã was great. We went to Marvão on our way to Covilhã and for me it was worth the detour. The site is amazing and the view is incredible.
Covilhã – Serra da Estrela
After staying at the Convent in Evora, the Pestana Serra da Estrela Hotel, didn´t seem to be such a charming place, but after learning its history and using the facilities, we liked it very much. The hotel is clean, the room had an amazing view of the valley and the service was very good. The Christmas diner was good with different choices but it was not that amazing, nevertheless it was nice and well served.
We visited the Serra da Estrela and the kids had the chance of playing in the snow then went back to the hotel and relaxed. We had diner at the hotel, which had a buffet. We found it a little disappointing, but it was OK.
The following day we visited Manteigas an Belmonte.
Manteigas is a very nice town and has a great restaurant, Santa Luzia. We tried to do one of the trials and loved the area, but found that the trails are not that well signaled. Nevertheless we had a great walk and were able to see beautiful things.
Belmonte is also a nice town, the castle is very interesting and the old city is beautiful.
Trip to Porto
We stopped at Visseau and really enjoyed the city. IT is a very interesting place, and on a next visit we might stay there for a day or two.
Porto, Palacio do Freixo
Another great hotel. It is very nice to see a place like this one. The room was great and the facility impeccable. Great breakfast and wonderful views.
ON the following day we visited Gaia and then did the tour.
Guided tour – What a great experience, Ricardo (I think) was great. The fact that he is a teacher helped and at one point he asked if it was OK for him to talk to the kids more than to us, ad we were OK so the kids really enjoyed it. He explained to us a lot of thins about the city and its history, It was great to learn so many things.
Trip to Lisbon.
Nice easy trip back to Lisbon. We stopped at Obidos and besides the number of people there, the place was absolutely incredible. Very nice city although I must say that Marvão, may be because it was not as crowded as Obidos, and has an incredible emplacement, was a more striking experience for me.
Another amazing place. Beautiful, friendly, incredible, but a city that deserves more than a day. We will be back.
Again Ana was great. She was at the hotel on time and got us to the Airport without problems.
The whole trip was a great experience, we enjoyed all the activities.
The best things were the guided tours and the cooking class at Sofia´s place.
The hotels were all wonderful, each one with its peculiarity. If I had to arrange them The Convent in Evora was probably the top one, followed by Palacio Freixo and then Serra da Estrela. We regret having changed the hotel in Lisbon, not because of the hotel Principe, which was very good, but because it might have been a different experience staying in a place similar to the ones we stayed in the other cities.
I must say that there were no details left out, the one thing that might enhance even more your service would be suggestions of walking tours. For example in Evora we picked some of the most interesting sites and made a tour of the city using Google maps. But please don´t get me wrong, this would be like adding just one little thing to an already great experience.
I really liked the possibility of changing things and the flexibility of this type of tour, not tied to schedules and forced to go to places that might not be of interest.
Once again I thank you for your help and assistance. Portugal Trails really delivered on its promise. Miss Amorin did a great job organizing the whole trip and the support was great.
I have already recommended your services to many of my friends and will most certainly consider your company for my future travels to Portugal and Spain.
Thanks again for helping us make of this trip a great experience.
PS: We visited many great restaurants following a list of the ones we liked the best
Laurentina, great service and wonderful food
Pasteis de Belem, the best pasteis de Belem, crowded, but worth the wait.
The Decadente, nice location and good food
Fialho, great food and service
Santa Luzia, very nice food with a great view
Bar Restaurnate Casa d Povo, very comforting food with well served portions.
Restaurnate Mesa da Se, very good food at a honest price
Adega e Presuntaria Transmontana, great food, well served plates
Cervejaria Brasao, great Francesinha!
Café da Saudade, good food in an incredible set up
Bairro do Avilez, really cool place with great service and food (best presunto I had in a long time)”
Carolyn Esposito, USA, December 2016
Happy New Year! We had the most fantastic time in Portugal. Thank you!!!! Your recommendations were super helpful and everyone we met was wonderful. We had one small issue but it was resolved instantly- we could not find out driver on the platform in Porto. I was impressed with how quickly your team helped us when we called to find him. The half day tours were a perfect way to be introduced to the cities and each guide was very knowledgeable. We ate, drank and really enjoyed our time away and your guides made everything super easy. We will need to come back though when it’s not Christmas to see more of Lisbon. We never got into the castle or the convent since they closed earlier than expected on Christmas Eve. But I would not have missed all the wonderful lights and Christmas markets. They were spectacular to see. Thank you for all your help. I will definitely recommend you to anyone interested in going to Spain or Portugal!
Thank you once more and best regards.”
Patricia Le Foll, USA, December 2016
“Thank you Diana, I will let you know when we get the refund.
Apart from that, if we go back to Lisbon, we will definitely go back to the Britania hotel! Of course, we also liked the other hotel. Because the main purpose was to gather with my parents who live in France, we mostly stayed in Lisbon and in Porto. 3-4 days in each one of this city is not too much, there is a lot to do. We visited Sintra, which is like the village of a fairy tale. On the 25th, for dinner, we went to Lisboa Clube de fado, and had a great evening. We enjoyed the tasting you organized for us in Porto, and we enjoyed the Porto you gave us, and the Britania gave us. We bought a small bottle of the Churchill Porto. It was the first time in Portugal for the four of us, and we loved it. The ocean, the warmth: we could have all our lunches outdoor, blue sky every day, cities, stations, trains, everything is very clean, people are friendly… I could live in Portugal! If I could, I would come back for more sight seeing and vacationing in Portugal.
Enjoy your lovely country!
Cathy Rosenberg, USA, December 2016
We want to thank you for providing us with an excellent vacation and experience.
We cannot overemphasize how well our itinerary was planned. Everyone and every location was efficient, professional and eager to help. We were especially impressed with the Britania Hotel in Lisbon. They were extremely helpful and professional (especially when you consider our luggage was lost in transit!) On our last morning, they even provided a cold breakfast for us before we left at 6:15 A.M.
Everything went extremely well, and we really enjoyed your beautiful country. I think we all agreed that Evora was our favorite location, with Fatima a distant second.
I can’t think of anything that could be improved upon except for maybe the hotel in Porta. While everyone was nice and helpful, the rooms were not as nice as any of the other hotels, and parking was atrocious. If there is anything that can be improved upon for this wonderful trip, it would be a better hotel in an easier location for parking a car.
We all would recommend your company for anyone who is interested in touring Portugal. Please feel free to use us as a reference, including any portion of this letter you think would be appropriate.
Again, thank you for a wonderful Portuguese experience.
Cliff and Sandra, Canada, November 2016
I wanted to write to express our appreciation for the excellent trip that you put together for us, and on such short notice. We have had a wonderful holiday, and Portugal Trails in no small way made that possible.
The route was great, and gave us flexibility to stray to places that we wanted to explore. The country is magnificent, with much history and natural beauty, and we experienced both. All of the extra arrangements that you made on our behalf, such as tours or tastings, worked smoothly, and added to our experience.
We did have one small discomfort with one of the places that we stayed, and I will send you our feedback on that in a separate email. I did not want to let that take away from the excellence of the service that you provide.
In fact I was at a birthday party the other night and gave your email and web site to a friend who is planning to visit Portugal and Spain in the spring. I have recommended you highly.
Again, thanks for everything. Our experience was beyond our expectations.
Cliff and Sandra”
Kirsten, USA, November 2016
Portugal Trails was an amazing way to travel and we will be writing some great reviews on TripAdvisor and Facebook! You made it so easy to get around the country and the places we stayed were amazing! We actually tried to follow all your suggestions in each place we visited and all were spot on!
The guides you contracted for us were great. The only exception I would say was the Porto guide, who was fine, just did not give us the whole time we were booked for. The others were outstanding and went above and beyond to help us understand and appreciate the places we were visiting. It’s so important to understand the history of a country to appreciate all that you are seeing. Guide books alone cannot give you the heart that the guides did for us!
All the hotels were lovely and the staff helpful. Hard to choose a favorite, but we absolutely loved the Valverde! Our least favorite would be Hotel Moliceiro because the staff were not as helpful and did not speak english with the exception of one lady. The breakfast was not as good as all the other hotels. Minor problems in the scheme of things.
We remarked many times that we wished every country we visited had a Portugal Trails for their country! Thank you again for making our trip so memorable! Portugal is a beautiful country and we will return some day! Thanks to you we feel like we really got a good taste of the places and people! We also have a new appreciation for port!
Thank you again!
Byron Turnoff, USA, November 2016
Our trip was great. I think the best feature was the preprogrammed GPS. It worked very well. We also lucked out on the weather. I can only guess that you had something to do with that too.
We have a friend who is a travel agent and I showed her the travel materials you planned for us along with your Portugal Book. She said it was very impressive and very comprehensive. I am not sure if you also work with travel agents here in the States but if so, I will give her your contact information.
Only one problem occurred and it was our fault. When we went to get the car, we actually walked up to the corporate offices for Eurocar. In the upper right hand corner of the voucher was an address and I didn’t read the lower left hand side of the voucher with the correct pick up address which was very close to our hotel. I think I looked in the upper right hand corner because the evening before we went to the Fado show and the address was in that upper corner. My wife and I actually laughed at our stupidity and we ended up having a good walk out of the ordeal.
Portugal is a beautiful country and we were glad we took all of your suggestions (the transponder, the pre-programmed GPS, etc.) that helped up travel all around.
We had a great time and we were very pleased with Portugal Trails and your services. Everything went exactly as planned.
Thank you for your assistance. If I have any friends planning a trip to Portugal or Spain, I will advise them to contact you. If you ever get to South Florida, please let me know, I would enjoy sharing what I know and maybe we could get together.
Duane Thompson, Canada, November 2016
I just want to let you know that we had a wonderful time in portugal and to thank you and portugal trails. The itinerary allowed us to see many great places and sights throughout the country and having the car to travel with was perfect. Your instructions, guide book and gps all helped make everything work well. I would like to mention that purchasing the toll transponder was definitely the best way to go.
Before leaving home I had thought that I would just avoid the main toll highways so that we could see more of the country side but after the first day of travel I realized that this would have been almost impossible. Also thank you for the wine, cookies and soap. They were a nice addition.
Ron and Suzan Boudreau, Canada, November 2016
“I wanted to let you know we were very pleased with the trip you arranged on our behalf. Thank you for the gifts on arrival. The soap and cookies were put to great use. The wine returned with us to Canada. We had the opportunity to try many of your recommended restaurants and all but one exceeded our expectations. Our winery visit from Evora was wonderful. However, our greatest joy came from the many services you contracted for us. The drivers, guides and equipment were excellent. Thanks for the Fado evening. It got going at around 2:00 am. It was terrific.
Thanks again, Ron and Suzan Boudreau”
Seth Kaplan, USA, November 2016
I wanted to give you feedback on our trip which was absolutely wonderful. We had a much easier time communicating in northern Spain and found the locals to be congenial. We were the only guests at the hotel in Santillana and bonded with Raphael, the inn keeper. We ultimately felt that we were staying with a friend, not just paying for a room. Patty, our guide in Santiago, was a delight and was helpful in recommending stores and restaurants frequented by locals. I have a tendency to second guess itineraries after our trips but would not have changed any part of our vacation. Let me know how I can do a review on-line for your company as we have done in the past. Thanks again for your help.